Returns and Refunds Policy
We want every Meriya Beauty experience to feel confident and secure. Please review our policy below to understand how we handle refunds and returns:
1. Order delays: Refunds available if no tracking updates or orders exceed:
- 45 days (US)
- 60 days (international)
- 110 days (Brazil)
2. Damaged products: Full refund with photo/video evidence within 30 days of delivery
3. Wrong/missing items: Full refund with photo/video evidence
4. Order cancellation: Full refund if canceled before processing/shipping
Important notes: No refunds for delivered orders unless you have non-delivery certification from your postal service. All refund requests must be made within 90 days of payment.